Frequently asked questions

Are your procedures bulk billed?

Majority of the services provided at Imaging@Olympic Park practices are bulk billed. Please note, our team will confirm any out-of-pocket costs for individual procedures at the time of your booking. 

Do you accept all referral forms?

Yes, we accept all medical imaging referral forms.

Can I get a scan without a referral?

No, all services provided by Imaging@Olympic Park require a referral form.

Do I need to make an appointment?

Yes. Please contact our reception team or complete the online request an appointment form to have a reception team member contact you.

Why do you need the referral prior to my MRI to confirm the cost and appointment availability?

We require your MRI referral prior to your appointment to ensure that you are booked in for the correct scan required by your doctor. Not all MRI scans are the same, and this ensure that we book you in at the appropriate location and allocate the time required to complete your scan.

Can someone come into the procedure room with me?

We request that all support people who accompany you to your appointment wait outside or in our reception area. If you have questions about this, please speak with our reception team. 

I have been told to fast before my appointment, what does this mean?

For some scans and procedures, you will be required to fast for a period prior to your appointment. This means you need to abstain from all food, water, and other drinks for the specified time.

At the time of your booking, our team will confirm these requirements for you, including details around existing medication or diabetes.

Can I speak to the Radiologist about my images?

Your results will be sent to directly to your referrer You will need to speak to your referrer to access these results. We can provide you with a copy of your imaging.

Can I get the report sent to another doctor?

Your reports will be sent to referrer who requested your procedure. At Imaging@Olympic Park we can also send results to your other healthcare practitioners.

How long does it take to receive my results?

Our team work hard to turn our patients reports around as quickly as possible. Generally, your doctor will receive your report in 2-3 working days.

Are your procedures covered by private health insurance?

At Imaging@Olympic Park we have a Accredited Day Procedure Centre where you private health insurance may be used for some procedures. Speak with our team to confirm if your procedure is covered.